Hey people, hope you good. So two weeks ago, I decided, after years of procrastination, to add my family members to my NHIF. I just woke up and decided today is it. I’m gonna get this done, no matter what. Today today today.
The nearest NHIF office to me is the headquarters over there at Community. Now, I didn’t want to go in the morning hours because I figured there would be long queues because many people prefer getting things done in the morning hours. So I went at about 3.50pm and thankfully, there were only three people ahead of me 🙂
But first let me take you back a little bit. About two months ago, I’d emailed NHIF customer care asking about the documents I needed for me to add my dependents. I didn’t want to go to their offices, then queue for long, only to be told that I didn’t have this or that document meaning I’d have to go back another day. And I also didn’t want to send someone to run this errand for me because there are some tasks that I’d rather handle myself.
The Documents you Need to Add Dependents
So, I wanted to add my husband and two children as my dependents. The NHIF customer care had informed me that I needed the following documents:
- Copy of my marriage certificate or a sworn affidavit from the Magistrate
- Copies of birth certificates for each of my children. Or birth notification if the child is aged six months and below.
- One colored passport size photo for each of the dependents
- Copy of my ID
- They didn’t say I needed my husband’s ID copy, but I carried it just in case.
So when I got to NHIF –I went to the Car Park building and straight to their Customer Care section. When my turn arrived, the lady at the counter asked if I had the necessary documents. With a very broad smile on my face, I said yes.
Then she asked again – “uko na documents zote kabisa?”
I replied: “Niko na zote zote zote kabisa”, this time with an even wider grin. I felt like a conqueror I tell you. I almost started rubbing my hands together in glee. As in I can’t tell you the happiness I was feeling just knowing that I had all the said documents 🙂
The lady then instructed me to fill a certain form, then take it to counter number 15.
Haya, so I filled the form, attached my dependents photos with some glue that they provide, then proceeded to counter number 15. At that counter I found six people ahead of me. I passed the time staring at one or two people, observing others and just trying to understand human behaviour 🙂
When my turn arrived, the guy at the counter took time going through my forms, checking and counterchecking, punching things into the computer, then checking my documents again. Then he told me:
“Madam itabidi ulete affidavit”.
Haiya! Affidavit tena? I told him that the photocopy of my marriage certificate was right there in his hands, so affidavit how now?
Then he said “oooohhhhh sikua nimeiona madam, pole.”
We both laughed, as I told him no worries.
He then told me my NHIF status will be updated with my dependents. Then he looked like he’d finished with me.
So I asked him: “That’s it?”
He replied: “Yes, that’s it.”
Then I repeated: “As in, niende sasa?”
He said: “Eeee madam tumemalizana.”
Oh cool! I was done at like 4.21pm. I walked out of the NHIF offices happily.
A week later I wrote again to customer care asking them if my dependents had been added, and they responded in the affirmative. So yeah, in a nutshell, that’s it. It’s certainly not a difficult process, just make sure you have all those documents that are needed and you’re good.
Next, you can read about how to pay NHIF contributions though MPESA here: How to Pay NHIF via Mpesa.
You may also like to watch Evalyne Gatheca’s inspiring story below:
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I wanted to add my husband as my dependent but those guys walinizungusha sana. I went with a copy of the marriage certificate and they told me to go with the original. I was so frustrated nikaachana nayo.
Hi Jemimah, pole about your experience but surely, why did they ask for the original certificate yawa. But just gather your strength again and just return because this time around you’re sure about the documents that are needed and stand firm by that, even ask to see the Manager if they’re still zungushaing you. All the best.
Quick one… I have one process left.. I got an affidavit from commissioner of oaths and they said they needed another one from Magistrates court. could you have any idea how much and the process of getting one from magistrates court.. We have paid and everything but this is what is barring me from getting in as a spouse..
One from the magistrate is actually way cheaper, it will cost you less than 150 shillings and it’s not a long process to get it.
where did you get the affidavit? whats the process?
Always carry along the originals of all the documents you attach to your nhif form as you might be asked for them to clarify something.
The contributors are no longer getting 4 visits a year, please go to the nearest office and select a facility for out patient services. If you had previously selected, it would be prudent to confirm. This has been confirmed.
Hi Everlyne, thanks for the info. But please clarify – didn’t NHIF recently say we could now visit any health facility for outpatient services, as in we no longer need to select a facility? Do you have an official statement in regards to your comment? Please share it if you do.
Can you add a dependant online?
Hi Rose, no you cannot. You have to visit an NHIF branch.
I still don’t understand why Nhif came up with the limit idea especially to patients with cancer. How they limit them as in they don’t pay for the full chemo n radio sessions. I. E wanalipa like only 4 chemo sessions na pengine mgonjwa atafanyiwa chemo 12sessions which costs above 20k after every 2 or3 weeks.. For those patients who can not afford that where n wat do you expect them to do after mmelipa chemo manusu… Feeling concerned n this must be revisited soon… Patients hupigwa na shock after amepata nhif card can’t pay anymore
I went to a certain Nhif office to add my daughter,all documents needed I produced they gave me a form I filled in correctly. After one week my daughter was admitted in a hospital and I went to check whether she is among in my card I didn’t found her in the list. My worries is how should it take for a child to be in his father’s card or mother’s card?
Hi Harrison, for children it is immediate while for a spouse it takes 28 days. NHIF would be best placed to answer your question, do get in touch with them through this address–> email@example.com
How can I remove my ex husband from the list of dependants,we had no legal document for marriage
Hi Vivianne, kindly get in touch with NHIF through this address–> firstname.lastname@example.org
How did you add him in the first place ?
Hi Shemo, I have detailed that in the article.
How do I add My daughter and my wife as dependants online…but I don’t have those documents
Hi Wisely, for your wife you need a marriage certificate or affidavit. For children I have shared the details in the article. You also cannot add dependents online – you must visit an NHIF branch. Get in touch with NHIF through email@example.com for more info.
I have no marriage certificate,,, will I allowed to register my wife to the service?
Hi Dickson, you must have a marriage certificate or affidavit. However, I advise you to get in touch with NHIF for more information through this address–> firstname.lastname@example.org
Comment:what if my husband is deceased and we didn’t have a marriage certificate but I want to register my kids
Hi Carol, in the article, I have detailed the process of registering your children as dependents. You may get in touch with NHIF email@example.com for more info.
how do i add dependant through online means, help me please
Hi Rhoda, it’s not possible to add a dependent online. You have to visit an NHIF branch. For more details get in touch with NHIF through the email: firstname.lastname@example.org
I want to add my dependants-my wife and children but i have no legal document of marriage.what shall i do?
Hi Peter, for your wife you need a marriage certificate or affidavit. For children I have shared the details in the article. You may write to NHIF through email@example.com for more info.
I had earlier filled the documents to add spouse as dependant,how long does it take to effect the benefits…..i went with her only to be told she is not included in the cover
Hi Benjamin, for a spouse it takes 28 days. For a child it’s immediate. You may get in touch with NHIF for more details.
How can I add my spouse and the child in my card easily?
Hi Calvine, I have detailed how you can add your spouse and children in the article.
How can someone remove a dependant?
Hi Mustafa, if you wish to remove a spouse as a dependent, you need an affidavit from the Courts or a divorce certificate. Email: firstname.lastname@example.org for more info.
I want to add my wife but I don’t have legal documents ,will it work
Hi Nicholas, you need a marriage or affidavit, without which you cannot add your partner. You may get in touch with NHIF through email@example.com for more info.
Hi, am Irene , I would like to know if I can apply my individual nhif yet am a college student, my parents are not registered with NHIF..kindly let me know if I can.
Hi Irene, if you have an ID you can register as self employed and be paying Sh500 per month.
How do I get my nephew and niece covered?can they fall in my list of dependants as their gurdian?If not what are the procedures plz?
Hi Susan, you need an adoption certificate for this. You may get in touch with NHIF for more details through firstname.lastname@example.org
I added my daughter in my Nhif but she’s not reflecting since last week what do I do.
Hi, I want to add my son who is about a 16 months old, hio picha/photo, should it be taken professionally? Isn’t a birth certificate is enough.
Hello, I would like to add my mum as my dependent. how can I go on with it….?
Hi,do I have to get notification Sms after adding someone
Affidavit is only from magistrate or even at chief’s office near me? Please advice!!! Thank you in advance.
hello can I add my sister’s kid to my NHIF?
when my identity card is keyed , a different name pops , how can this be cporrected
I want to add my 3 months child in to my NHIF, what are the requirements..??
Hi, is it possible to register my sister’s brothers and even parents to my NHIF cover? If possible what are the required documents?